Refund policy

Unwell Barbell Return and Exchange Policy

Thank you for shopping with Unwell Barbell! We take pride in offering exclusive, limited-edition fitness apparel designed to elevate your workout experience. Please review our policy below to understand how we handle returns and exchanges.

1. Limited Edition Products

All products at Unwell Barbell are part of our limited edition collections. Due to the exclusive nature of these items, we do not accept returns or exchanges for reasons other than size discrepancies or damaged items.

2. Exchange Policy

If you need to exchange an item for a different size, we’re here to help! Please note the following guidelines:

  • Eligibility: Exchanges are only accepted if the item is of the same style but in a different size.
  • Stock Availability: Exchanges are contingent upon the availability of the desired size. If the requested size is out of stock, we may not be able to process the exchange.
  • Condition of Item: Items must be unworn, unwashed, and in their original packaging with all tags attached.

3. How to Initiate an Exchange

To initiate an exchange, please follow these steps:

  1. Contact Us: Reach out to our customer service team within 14 days of receiving your order. Provide your order number, a brief description of the item, and the size you wish to exchange for.
  2. Return Instructions: Our team will guide you on how to return the original item and inform you of the next steps based on stock availability.
  3. Processing Time: Once we receive the returned item, we will process your exchange and send out the new size within 5-7 business days.

4. Shipping Costs

  • Return Shipping: Customers are responsible for the cost of return shipping.
  • Exchange Shipping: We will cover the shipping cost for sending out the exchanged item.

5. Final Sale Items

Please note that items purchased during sales or promotions are also subject to the same exchange policy and are considered final sale.

6. Contact Information

For any questions or to start an exchange, please contact our customer service team at unwellbarbell@gmail.com or visit our Contact Us page.

We appreciate your understanding and look forward to helping you find the perfect fit!

Unwell Barbell Team